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Our Founders

Jim and Andrea Payne live in Haymarket with their son Andy and 2 Golden Doodles Cassie and Gracie. They have experience being owners of an award winning daycare, boarding and grooming facility and brought this new concept to Haymarket.  You’ll find Andrea there most days helping out wherever needed and available to give tours.  Jim is also known as “the dog whisperer”.  He makes a connection with each and every dog that he encounters.  They wanted to live and work in their community offering services that were needed and provide not only the best in the area but a step above the rest. Jim and Andrea know and love their clients and love watching their pups come in knowing they are going to have a great day! Welcome to the upgrade.

Meet Our Team

Our Team

Are You a Dog Lover?

Do you love pups? Are you 18 or older? We have a fun upbeat team that their heart and soul is all about the pups. We have 2 shifts a day and promote into leadership positions from within. Come join us as a leader of the pack! 

Join Our Team
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