Boarding

What should I bring for my dog(s) during their boarding stay?

Bring your dog’s food (pre-bagged meals are strongly encouraged) and any medications for your pet’s stay. Please leave all food bowls at home unless your pet uses a special bowl such as a slow-feeder.
We have plenty of toys, beds and blankets. It is not necessary to bring these, but if you wish you may bring one toy and a blanket for your pet. We do wash all bedding every day. If you bring a blanket/bed for your pup it must be able to fit in a standard size washing machine and be easily cleaned.

Please keep all rawhides at home, they are a significant choking hazard.

What is my Dog’s Schedule for the day?

5:00 to 6:00AM -Our staff is with the pups between 5-6AM to let the pups out to go potty on the porch. They take up their belongings, sort for laundry services and store away personal items. 

6:00AM – 6:30AM – Breakfast

6:30AM – 7:00AM – Breakfast bowls taken up

7:00AM – 3:00PM – Open Daycare play (pups are taken outside to the porch periodically throughout the day unless poor weather conditions do not permit)

3:00PM – 5:00PM – Cleaning Procedures of the facility

5:00PM – 6:00PM – Dogs are fed Dinner

8:00PM – Dogs are let out for the final time for the evening before bed.

Do you have a deposit for Boarding?

A deposit equal to one (1) day of boarding charges per pup is due to hold a boarding reservation (“Deposit”). Deposits are refundable provided the reservation is canceled at least seventy-two (72) hours prior to check-in.

Do you have a minimum stay for Holiday Boarding?

We require a 3 nights/4 days for bookings over Thanksgiving, Christmas and Spring Break.

What if I get back in town early and pick up earlier than my boarding reservation?

If you pick up your dog a day or more earlier than your boarding reservation you will be given a 50% credit on file for those monies charged. If you pick up early on Holiday weeks or during peak season November 1 – January 1 or on Major Holiday stays, there will be no refunds issued during that time.

Do you provide dog toys? Can we bring our own toys and other personal belongings?

We allow for 1 toy per dog and a washable blanket. If you reserve a VIP Suite or a Kennel Suite, you can bring your own bed.

Crate/Kennel Trained Requirement

We will crate/kennel dogs during periods of rest or briefly during new client evaluations. Boarding dogs will also be in a kennel overnight for bedtime.

When is payment due?

Drop off for Boarding, payment taken for boarding nights. Daycare fees and departure grooms are paid at pickup.